The Lodway blog
Practical guides for small UK courier companies: pricing jobs, proof of delivery, taking bookings online and running the office.
Ofcom parcel delivery satisfaction 2026 UK fell to 75%. See why complaints rose, what Ofcom may do next, and five fixes small couriers can make this week.
3 Nov 2026 · 7 min read
A delivery tracking link for customers and automatic delivery texts cut where is my parcel calls. What to show, when to send and how small couriers set it up.
30 Oct 2026 · 14 min read
How to reduce failed deliveries: a 30-day plan for small UK couriers, with booking checks, delivery texts, safe-place rules, photo POD and redelivery policy.
27 Oct 2026 · 19 min read
Delivery driver minimum wage UK: Learn how courier software can track driver hours, create proof of work, audit pay and ensure courier pay compliance UK.
23 Oct 2026 · 8 min read
Peak season checklist for couriers: Black Friday 2026 to Christmas plan for small UK courier firms covering capacity, drivers, vans, insurance, cash and comms.
19 Oct 2026 · 20 min read
Royal Mail delivery model Christmas 2026: last-posting dates, Second Class changes and actionable contingency planning for small couriers to handle peak season.
17 Oct 2026 · 8 min read
Evri delivery delays: why ParcelShop backlog is stalling parcels and what small UK couriers should do—route planning, live tracking software & customer notifications
16 Oct 2026 · 8 min read
Will delivery robots replace couriers UK? Not yet, local pilots and limits mean augmentation, not replacement. Practical tips for small couriers to adapt.
16 Oct 2026 · 7 min read
Courier management software guide for small UK couriers — decide if you need it and what to test: booking, dispatch, ePOD, tracking, invoicing and integrations.
15 Oct 2026 · 16 min read
Quotes and bookings on your own website, a driver app with proof of delivery, live tracking and invoices. 14 days free, no card needed.
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